CARE Team

The Concern Assessment and Response (CARE) Team consists of permanent representation from the following positions:

  • Dean of Students
  • Human Resource Services
  • NMSUPD
  • Counseling Center Director
  • Medical Director, Campus Health Center
  • Director, Employee Assistance Program
  • Office of General Counsel
  • Housing Director
  • Director, Student Accessibility Services
  • Alamogordo, Carlsbad, Dona Ana, and Grants campuses

Our goal is to identify and respond to students, faculty or staff who may harm themselves or others on campus or who may simply be struggling and in need of assistance and resources.

As a member of the campus community your interaction with those on campus allows you to notice a change in their behavior. A change in behavior is one of the first indicators that something is wrong and the person needs assistance.

Some distress signals may include:

  • Depression: poor concentration, loss of interest, withdrawal
  • Agitation: anxious, unable to sit still
  • Disorientation: seems ‘out of it,’ may exhibit bizarre behavior
  • Suicidal expression, thoughts or threats
  • Alcohol and/or drug abuse: including coming to class/work intoxicated and/or high

You may also notice:

  • Increased irritability, undue aggressive or abrasive behavior
  • Excessive procrastination, poor class/work attendance, little or no work completed
  • Marked change in personal hygiene
  • Dependency (i.e. the person who hangs around or makes excessive appointments to see you)
  • Alarming or dangerous behaviors

Urgent concerns may warrant immediate intervention:

  • Suicide risk
  • Loss of control
  • Possibility of harming/hurting oneself or someone else
  • Sexual assault
  • Physical assault
  • Recent death of a friend or family member
  • Out of touch with reality

Anyone can report/share concerning behavior.  Share what you know with the team when you feel the individual needs intervention or assistance. The earlier the team receives information, the more options we have to assist the person you are concerned about.  You may submit a report or contact the Office of the Dean of Students at 575-646-1722.

As the reporting party, you are encouraged to identify yourself because you can assist the team if clarification or additional information is needed. Due to the confidentiality of most cases, only some information is likely to be shared with you. As a reporting party, you serve an important role in the monitoring of the situation because of your interaction with the person. We would like to have you as an ally in this process to inform us if the management plan is working. If you have shared a concern, and see no change in behavior, or continue to be worried about the situation, please contact us again.

Anonymous entries will be evaluated based on the information provided. However, providing incomplete information may not allow the individual to receive the help or resources needed.

After we receive the initial information, a member of the team will check with offices across campus to determine if other concerning behaviors are being displayed by the person you are concerned about. The team will discuss the behaviors of concern and create an action plan to assist the individual, if needed.

If you intentionally create a false report, you may be subject to University sanctions.

When people remain part of the community, on-campus resources are available to them, and campus administrators are in contact with them to provide support they might not have if they were removed from campus. If the situation warrants *removing the person from campus, the appropriate steps will be taken to do so.

*Removal from campus is only implemented in certain situations and done after proper information has been gathered and reviewed.